Shipping policy

1. Logistics and Delivery

Hong Kong, Mainland China, Macau, and Taiwan:

S.F. Express Home Delivery: Products will be delivered to the address specified in your order by S.F. Express.

Self-Pickup at S.F. Locations: Please select the number of the S.F. pickup station, smart locker, or convenience store.

You will be notified via SMS once the product arrives at the pickup point, and the exact timing will be based on the SMS. Customers typically receive their orders within 3-4 working days after shipment.

2. Track Your Order

Please visit the following URL and enter your order number to track your order:

3. Other Inquiries

If you do not find shipping options for your region/country, please contact us via email at: info@oilfactorie.com.